1.1. The website www.viennaticketoffice.com (hereafter referred to as “the Website`) of the Vienna Mozart Orchester Konzertveranstaltungs GmbH is operated by Absolut Ticket GmbH, Kärntner Straße 51, 1010 Vienna, FN 472189x as service provider, media owner and publisher (hereafter referred to as `ViennaTicketOffice.com`).
1.2. The protection and security of your personal information is very important to us. ViennaTicketOffice.com therefore stores and processes data exclusively in the sense of the Austrian Data Protection Act 2000 respectively the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on free movement of data and repealing Directive 95/46 / EC (`General Data Protection Regulation`, GDPR). You as a user agree to the data processing in the sense of this declaration.
1.3. The website does not automatically identify personal information. That means: Only by your active input of (for example) name, address, etc. you give ViennaTicketOffice.com this data.
1.4. The website does not create any personal user profiles.
2. Stored Data
ViennaTicketOffice.com stores and processes the following personal data:
2.1. Data entered by the user on the website or made public by telephone, email or in person
2.1.1. User data: All data that the user himself enters or discloses on the website as part of an order (for example, first name, last name, academic degree, address, telephone number, e-mail address, password, language, date, time, nature and extent of the booked tickets or otherwise used services, means of payment) are stored together with the used IP address by the website. The user data is used exclusively for the operation of the website as well as within the scope of the contract for the processing of the order and the optional and voluntary creation of a user profile (user account), a transfer of the data to third parties only to the extent that this is necessary for the fulfillment of the contract.
2.1.2. Third party vendors: ViennaTicketOffice.com integrates partners and service providers on the site as I-Frames or via interfaces (for example: payment providers or hotel booking platforms) in which the customer can also enter data. ViennaTicketOffice.com chooses its partners and service providers very carefully, but they are not controlled by ViennaTicketOffice.com.
ViennaTicketOffice.com accepts no liability for any damage caused by the use of your data by partners or service providers.
2.2. Automatically stored data:
2.2.1. Server logs: The IP address of the requesting computer, together with the date, the time, the request, which file is requested (name and URL), which amount of data is transmitted to you, a message, if the request was successful, Identification data of the browser used and the used operating system, as well as the website from which the access was made (should access be via a link). The server logs are stored to check system security, to technically administer the website and to optimize the offer. This data will be leaked to law enforcement authorities should a hacking attack occur. A further passing on to third parties does not take place. The server logs are stored for a maximum of 3 months
2.2.2. Cookies: Cookies are small text files that the website store on your computer in order to recognize it, which may contain information about the use of the website. The information contained in the cookies is used to determine if you are logged in or what data you have already entered. Cookies are automatically accepted for most web browsers. By changing the settings of your browser you can avoid this. You can remove cookies stored on your PC at any time by deleting the temporary Internet files.
Specifically, the cookies mentioned below are stored beyond the respective session: VTOsidc (storage duration 5 days), hide note (storage period 2 years)
2.2.3. ViennaTicketOffice.com uses Google Analytics, a web analytics service provided by Google Inc. (`Google`). Google Analytics uses so-called `cookies`, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. ViennaTicketOffice.com uses IP anonymization, so your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a appropriate setting of your browser software; however, we point out that in this case you may not be able to use all the functions of the websites in their entirety. Furthermore, you can prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your anonymized IP address) as well as the processing of this data by Google by using http://tools.google.com/dlpage/gaoptout to download and install the available browser plugin.
Google Analytics uses the following cookies: _ga (storage period 2 years), _gid (storage time 24 hours), _gat (storage time 1 minute), AMP_TOKEN (storage period 1 year), _gac_
2.2.4. Facebook und Social Media Plug-ins: ViennaTicketOffice.com allows you to share page content through social networks (namely on Facebook, Twitter and Google+).
Requirement for sharing on Facebook is the activation of the appropriate function. In this case, data is already being sent to Facebook. The data sent to Facebook can be found at https://www.facebook.com/about/privacy
To share on Google+, you must enable the feature. In this case, data is already being sent to Google+. To see what data is being sent to Google+, visit https://myaccount.google.com/intro/privacy
Requirement for sharing on Twitter is the activation of the appropriate function. In this case, data is already being sent to Twitter. What data will be sent to Twitter can be found at https://twitter.com/privacy?lang=de
We will not send any data to other social networks unless you choose the network yourself.
ViennaTicketOffice.com accepts no liability for damage caused by the use of your data by Facebook, Google or other third-party websites.
To prevent cookies from being set by advertisers, you can also block third-party cookies in your browser. Below you will find instructions for the most popular browsers:
Mozilla Firefox: https://support.mozilla.org/de/kb/Cookies-von-Drittanbietern-blockieren
Google Chrome: https://support.google.com/accounts/answer/61416
Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies
In Apple`s Safari, third-party cookies are blocked by default.
2.3. ViennaTicketOffice.com does not store and use any automated data.
2.4. Links to other Websites: The website contains links to other websites on whose content ViennaTicketOffice.com has no influence. ViennaTicketOffice.com assumes no liability for this content. For the content and correctness of the information provided there, only the respective provider of the linked website is responsible.
3.1. In order to subscribe to the newsletter service of ViennaTicketOffice.com, we need at least your e-mail address to which the newsletter is to be sent. Further information will be used to address you personally in the newsletter or to provide further information.
ViennaTicketOffice.com uses the single opt-in procedure for sending out newsletters. This means that ViennaTicketOffice.com will send you the newsletter as soon as you have registered for the newsletter service of ViennaTicketOffice.com when placing an order by ticking the approval box or via the website stating your e-mail address. You can unsubscribe from our newsletter at any time. You can either send us an e-mail or cancel it with the link at the bottom of the newsletter. The personal data will be stored and used for newsletter delivery until you unsubscribe.
To use our newsletters, statistics are collected for the purpose of optimizing these services. The subscribed newsletters as well as their use within the newsletter engine are assigned to the user or orderer respectively.
A transfer of the data to third parties does not take place
4. Right of revocation and information
4.1. The User is entitled at any time to revoke his consent by e-mail to firstname.lastname@example.org. Such a revocation causes the inadmissibility of the further processing of the data of the user and therefore results in the deletion of the user profile.
4.2. Further, the user has the right to request information as to whether and which personal data of the user the operator has stored by e-mail to email@example.com.
In this case, ViennaTicketOffice.com is obliged to provide the user with the relevant information within the statutory period of one month. However, the operator is entitled to obtain a proof of identity from the user in advance
4.3. The user is at any time entitled to delete, modify, correct or complete his personal data saved by ViennaTicketOffice.com by sending a corresponding request by e-mail to firstname.lastname@example.org. ViennaTicketOffice.com will also check such requests of the user within the statutory period of one month and if necessary comply.
5. Data Usage
5.1. Each user of ViennaTicketOffice.com has the right to refuse the storage of his personal data. In this case the user and his data will be deleted, unless there is a legal obligation to store the data.
6. Data Security
6.1. ViennaTicketOffice.com obliges to secure the data against unauthorized access in accordance with the Data Protection Act 2000 (DSG). ViennaTicketOffice.com takes measures to ensure data security i.S. of § 14 DSG 2000 and has taken extensive security measures to protect your data from unauthorized access by third parties. ViennaTicketOffice.com only stores and uses the data entered and transmitted by the user to the extent mentioned here.